Due to increased volume of appointment requests and no-show/last minute cancellations, a non-refundable, pre-paid exam deposit is required for ALL APPOINTMENTS at the time of scheduling to confirm and hold your appointment. The deposit will be applied to your balance due at the end of your appointment.
If you you need to reschedule or cancel your appointment, we are more than happy to reschedule your appointment and apply your deposit towards an earlier or future appointment, but YOUR DEPOSIT IS NON-REFUNDABLE. WE WILL NEED AT LEAST 48 HRS OF NOTICE WHEN RESCHEDULING YOUR APPOINTMENT, to apply your deposit towards a future appointment. If you miss your appointment, your deposit is non-refundable and a new deposit will be required to book any future appointment.
A grace period of 15 minutes will be permitted for unforeseen delays a client may encounter while traveling to our office for their appointment. If a client is more than 15 minutes late to their appointment, the appointment may be canceled and need to be rescheduled. You will be charged the non-refundable deposit if the appointment must be canceled due to your late arrival. This process will ensure clients that do arrive on time are seen in a timely manner.
Below are directions to our FREE
client parking lot located on the roof of our building:
430 Yale Ave N, Seattle, WA, 98109 (2 blocks North of the REI flagship store)
Directions from I-5
Take the Mercer Street exit
Turn Left onto Fairview Ave N
Turn Left onto Republican St
Continue on Republican St 1/2 block past Yale Ave
On your Right-hand side there will be a building painted blue on the
right - Turn Right down the alleyway located between the two buildings
Within 30 feet make a slight Right onto the roof top - Park in any spot labeled 'DCA'
*Only park in spaces labeled
'DCA' as we have a shared parking lot with limited spaces, violators are subject to be towed.
Stairs are located in the SW corner of parking lot (WALK IN FRONT OF
PARKING SPACE #21) taking you down to Yale Ave. Our clinic will be to
the right of the stairway as you come down from the parking lot.
You will receive a text message reminder before your appointment